Dear customers,
To comply with the Money Laundering Control Act, the Counter-Terrorism Financing Act and other applicable laws in Taiwan (ROC), and to prevent fraud and impersonation, we (Interstellar Digital Technology Co., Ltd., Tax ID 82852864) have officially launched the Identity Verification (KYC) feature. The workflow is powered by our partner Didit OÜ (Estonia, EU), covering:
? Limited-time reward: customers who complete identity verification will receive a $40 USD account credit bonus, deposited automatically to your Credit Balance.
From the announcement date, new orders require KYC completion before the service is activated. Existing services are not affected, but KYC may be required when you modify a service, request a refund or if we detect anomalies.
Please log in and click Client Area → Identity Verification to begin. The whole flow takes about 2–5 minutes; most cases are auto-approved within 1 minute.
Interstellar Digital Technology Co., Ltd. (Tax ID 82852864)
Representative: Chien, Shih-Chiang
Address: 4 F., No. 328, Sec. 3, Heping E. Rd., Da'an Dist., Taipei City 106043, Taiwan (R.O.C.)
Tel: +886-2-77288879
Contact: [email protected]
Per ROC PDPA §3, you may: inquire / request copy / correct / stop processing / delete. Email [email protected]. Note the 7-year AML retention obligation applies.
KYC is a statutory obligation. Without completion, we cannot activate new orders or process service changes. Existing services continue, but KYC may be required to resolve anomalies.
We engage Didit OÜ (EU) as a data processor. Didit processes your data under its privacy policy and GDPR, strictly for the verification task instructed by us.
Yes. Same level of KYC applies to all nationalities. Didit supports documents from 190+ countries.
Didit uses three tiers: automated → human review → final human review. Auto failures escalate to human review within 24 hours. After three failures, please email [email protected] for manual assistance.
Original biometric data is deleted immediately after verification. We only retain the pass/fail result, document type and last 4 digits (if applicable). Contact us if you have further concerns.
No for existing active services. But KYC may be required when placing new orders, requesting refunds or resolving anomalies.
If you have any questions please open a support ticket. Thank you for your cooperation!
Interstellar Digital Technology Co., Ltd. | 2026-04-20